Aqa99 Privacy Policy — Our Commitment to Protecting Your Data

Aqa99 collects various types of information to provide its services. Full details are outlined below:

Personal Identity Information:

• Full name, date of birth, and gender.
• Phone number and email address.
• National ID number or passport number (for identity verification).
• Residential address.

Financial Information:

• Mobile banking number (Mobile Banking, Nagad, Rocket, Upay).
• Transaction history — records of deposits and withdrawals.
• Payment method type and registered name.

Usage Data (Automatically Collected):

• IP address, browser type, and operating system.
• How long and which pages you visited on the platform.
• Gaming history — which games you played, how long you played, and how much you wagered.
• Device identification information.

Aqa99 uses collected data only for specific purposes. Full details are provided in the table below:

We may use your data to send you promotional offers — however, you can opt out of marketing communications at any time through your account settings.

Aqa99 Never Does not sell or rent your personal information. However, data may be shared in the following limited circumstances:

• Payment Processors: Necessary information is shared with approved payment gateways, including Mobile Banking and Nagad, to process transactions.
• Identity Verification Services: With an approved verification provider to complete the KYC process.
• Legal Authorities: In response to valid requests from courts or government authorities under applicable Bangladesh law.
• Fraud Prevention: To relevant authorities where money laundering or fraud is suspected.
• Business Succession: In the event of a company merger or acquisition — the new entity will be required to adhere to the same privacy policy.

Aqa99 uses cookies and similar tracking technologies to enhance your browsing experience and ensure the platform functions properly.

• Essential Cookies: Required to maintain login sessions and ensure security. These cannot be disabled.
• Functional Cookies: To remember your preferences (language, theme). You can disable these if you wish.
• Analytics Cookies: To analyze platform usage and drive improvements. No personal data is stored.
• Marketing Cookies: To show you relevant offers. Used only with your consent.

You can disable all non-essential cookies at any time through your browser settings. Please note that disabling certain cookies may affect the functionality of some platform features.

Aqa99 uses industry-standard technology and processes to protect your data. Our multi-layer security framework is outlined below:

• SSL/TLS Encryption: All data transfers between your browser and our servers are encrypted with 256-bit SSL.
• Data Encryption: Stored data is protected with AES-256 encryption.
• Firewall & DDoS Protection: Advanced firewall and intrusion prevention systems at the server level.
• Two-Factor Authentication: Suspicious login attempts trigger automatic additional verification.
• Regular Security Audits: Regular audits conducted by third-party security specialists.
• Access Controls: Only authorized personnel are permitted to access specific data.

Aqa99 strives to give users full control over their own data. You have the following rights:

• Right to Access Your Data: You can request a copy of all the data aqa99 holds about you at any time.
• Right to Rectification: If any of your information is inaccurate, you can request that it be corrected.
• Right to Erasure: You may request deletion of your data under certain circumstances — however, data required for legal compliance cannot be removed.
• Right to Restrict Processing: You can request that we stop using your data for specific purposes.
• Right to Opt Out of Marketing: You can opt out of receiving promotional messages.
• Data Portability: You can export your data in a standard, portable format.

To exercise any of these rights, contact us at [email protected]. aqa99 typically responds to such requests within 30 business days.

Aqa99 does not retain any data longer than necessary. Retention periods depend on the type of data and applicable legal requirements:

• Account Information: For the duration the account is active and for 5 years after closure (legal obligation).
• Transaction Records: 7 years from the date of the last transaction.
• KYC Documents: 5 years after account closure.
• Gaming Logs: 18 months, or longer if required by law.
• Cookie Data: 30 days to 1 year, depending on data type.

Once the retention period expires, aqa99 securely and permanently deletes or anonymizes that data.

Aqa99 strictly prohibits use of the platform by anyone under the age of 18. We do not knowingly collect data from minors.

• Age verification is carried out at the time of registration.
• If there is reason to believe that data from a minor has been collected, the account will be immediately suspended and all associated data will be deleted.
• Parents or guardians may file a complaint regarding a child's account.

Aqa99 may update this Privacy Policy from time to time. For significant changes, we will notify you via your registered email and through the platform.

• Continued use of the platform after any changes take effect will be considered acceptance of the updated policy.
• Check the "Last Updated" date at the top of the page.

For any questions or requests regarding this Privacy Policy: